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How long will it take to receive my order?
Why are you out of stock on some items?
Do you offer Gift Wrapping?
Which payment methods are available on your store?
How do I contact you if I have a question?
Do you ship worldwide and how do you ship?
Can I request other shipping method?
Will I be charged a customs fee?
What if I cannot get my order?


How long will it take to receive my order?
Orders are shipped within 3-5 calendar days upon payment, unless stock is out, then it can take up to 10 – 28 working days.

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Why are you out of stock on some items?
We sell the items on websites, retail stores and also wholesale globally. Although we try to ensure a large stock and update our store regularly, it is possible we will run out of stock. We’ll try to keep our store the most updated information. You may also like to check with us first before process the payment.

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Do you offer Gift Wrapping?
Of Course. We can gift wrap any time for that special occasion from Birthdays, Graduations, Valentines or just Because. Our gift wrapping services are complimentary.

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Which payment methods are available on your store?
We accept PAYPAL only. Major credit cards are also accepted through PayPal.

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How do I contact you if I have a question?
You may send e-mail to us at [email protected]. We will respond to you within 24 hours and will do everything possible to make sure you are 100% satisfied with your order.

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Do you ship worldwide and how do you ship?
We ship worldwide through Registered MAIL of Hong Kong Post Office, which provides tracking number.

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Can I request other shipping method?
Shipping fee quotation for any other methods, UPS, DHL, Fedex is available on request. Please contact us at [email protected].

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Will I be charged a customs fee?
Customs fee is depends on your local country, duties and taxes may apply. You can get more information from your local customs. Please note that we will not bear on any customs fee.

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What if I cannot get my order?
If you cannot get your order over 45 days of the shipping day, please contact us immediately at [email protected]. We will check with the Post Office for the situation. Base on our experience, it did not happen before as all items are sent by the Registered Mail with the tracking number.

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Last Updated: 29 Nov 2011 18:38:12 PST home  |  about  |  terms  |  contact
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